eBay has rolled out significant platform updates using AI to highlight fast-shipping items and local sellers, aiming to streamline the shopping experience for millions of users.
Oct 2, 2025
Source:
TechCrunch
Search and Delivery Upgrades for Buyers
eBay has enhanced its platform to give buyers faster and more relevant search results. The company is leveraging artificial intelligence to refine how products are displayed and discovered.
The most visible change appears in the search item cards, which now provide crucial delivery information at a glance.
Key Buyer-Facing Updates
Fast Shipping Estimates: Search results now show the estimated delivery time for qualifying items directly on the item card. This allows buyers to filter and choose products based on shipping speed without clicking into the listing.
Local Listings Visibility: The platform has made it easier to find sellers in a buyer's local area. This change supports quicker delivery options and the possibility of in-person transactions.
These updates are part of eBay's strategy to compete with rivals like Amazon by focusing on convenience and delivery speed. According to an official announcement from eBay, these AI-driven enhancements aim to make the shopping experience more seamless.
Keep up with the story. Subscribe to the PR+ free daily newsletter
Source:
TechCrunch
AI Tools Empower Sellers
Sellers on eBay are gaining access to a suite of powerful AI tools designed to simplify and accelerate the listing and communication process. These features are rolling out globally and have already been adopted by over 10 million sellers.
Streamlining the Selling Workflow
eBay's AI integration is having a direct impact on seller productivity.
Automated Listing Creation: An AI-driven tool analyzes product images and titles to automatically suggest categories and item specifics. In early tests, this has reduced the steps to create a listing by up to 50%.
AI Messaging Assistant: To speed up customer communication, eBay has introduced an AI assistant that suggests context-aware replies to buyer messages. Sellers can edit these suggestions or send them instantly.
Generative Video Content: Sellers can now use generative AI to create short-form videos of their listings, making it easier to promote products on social media platforms.
These tools have helped generate billions in gross merchandise volume, with buyer satisfaction for the new listing flows exceeding 90% in tested markets, as reported by Digital Commerce 360.
Read More
Source:
Value Added Resource
