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Georgia Access Transforms Health Enrollment with Enhanced Direct Enrollment

Georgia Access Transforms Health Enrollment with Enhanced Direct Enrollment

Georgia Access has redefined health coverage enrollment through Enhanced Direct Enrollment, partnering with private entities to deliver expanded choices and unprecedented results for Georgians.

A high-resolution image of the Georgia state capitol building under a clear blue sky, symbolizing Georgia government initiatives.

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Georgia's Shift to Enhanced Direct Enrollment

New Enrollment Pathways

Georgia Access rolled out a unique Enhanced Direct Enrollment (EDE) system—an approach that lets residents apply for and enroll in health coverage directly through private sector websites. This model leverages both insurer and broker tech, expanding consumer platforms and streamlining enrollment (Health Affairs).

Partners and Roles

  • Web brokers enable sign-ups across plans from multiple insurers.

  • Insurers offer direct enrollment for their own coverage lines.

Leadership and Collaboration

EDE efforts in Georgia were steered by Hanumanth Praveen Ravindran, a digital health veteran. He united technology, policy, and consumer outreach, focusing on cross-functional teamwork and user needs (CMS).

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Healthcare workers assisting citizens with enrollment forms, representing healthcare accessibility in Georgia.

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Results and Certified Partners

Record Enrollment Figures

Georgia Access achieved remarkable results in its first State-based Exchange open enrollment period, enrolling over 1.5 million consumers, including 225,000 new to marketplace coverage. The state is now the second-largest State-based Exchange nationally (STAT News).

Certified EDE Partners

  • Alliant Health Plans

  • Ambetter from Peach State Health Plan

  • Anthem Blue Cross and Blue Shield

  • Benefitalign

  • CareSource

  • Catch

  • Cigna Healthcare

  • Entérate Insurance

  • HealthSherpa

  • Inshura

  • INSXCloud

  • JET Health Solutions

  • Kaiser Permanente

  • MyMFG

  • Oscar Health

  • Stride Health

  • UnitedHealthcare of Georgia, Inc.

  • Via Benefits

Certification Process

Partners must meet strict standards, including EDE certification from Healthcare.gov and phase-specific requirements. Testing and compliance are ongoing, with frequent reviews by both Georgia Access and CMS.

A digital illustration of an online health insurance portal, indicating modern enrollment technology.

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Consumer Impact and Ongoing Operations

No-Wrong Door Enrollment

The EDE system is built for flexibility: consumers can enroll via the Georgia Access portal, insurance websites, or with agents' help. “Consumer choice drives every aspect of our system,” said Executive Director Cheryl Gardner (AJC).

Agent and Community Outreach

  • 70% relied on EDE partners for enrollment.

  • 17,300+ licensed agents joined the process.

  • 80% of users got assistance from an agent.

  • Support center resolved 95% of queries on the first call.

  • 90+ outreach events informed consumers statewide.

Next Steps

Open enrollment for 2026 runs through December 15, 2025, with ongoing support for EDE partners and consumers.

Consumer Impact and Ongoing Operations

No-Wrong Door Enrollment

The EDE system is built for flexibility: consumers can enroll via the Georgia Access portal, insurance websites, or with agents' help. “Consumer choice drives every aspect of our system,” said Executive Director Cheryl Gardner (AJC).

Agent and Community Outreach

  • 70% relied on EDE partners for enrollment.

  • 17,300+ licensed agents joined the process.

  • 80% of users got assistance from an agent.

  • Support center resolved 95% of queries on the first call.

  • 90+ outreach events informed consumers statewide.

Next Steps

Open enrollment for 2026 runs through December 15, 2025, with ongoing support for EDE partners and consumers.

How does Enhanced Direct Enrollment differ from traditional health insurance enrollment?

EDE lets consumers enroll directly through private partner websites—including insurers and brokers—rather than using only the state or federal exchange site. This offers more flexibility and user options.

How does Enhanced Direct Enrollment differ from traditional health insurance enrollment?

EDE lets consumers enroll directly through private partner websites—including insurers and brokers—rather than using only the state or federal exchange site. This offers more flexibility and user options.

How does Enhanced Direct Enrollment differ from traditional health insurance enrollment?

EDE lets consumers enroll directly through private partner websites—including insurers and brokers—rather than using only the state or federal exchange site. This offers more flexibility and user options.

What are the benefits of using an EDE partner for health coverage?

What are the benefits of using an EDE partner for health coverage?

What are the benefits of using an EDE partner for health coverage?

How does Georgia Access ensure the quality and reliability of its EDE partners?

How does Georgia Access ensure the quality and reliability of its EDE partners?

How does Georgia Access ensure the quality and reliability of its EDE partners?

What role do certified agents play in the Enhanced Direct Enrollment process?

What role do certified agents play in the Enhanced Direct Enrollment process?

What role do certified agents play in the Enhanced Direct Enrollment process?

How has the integration of EDE with Georgia Access impacted consumer enrollment numbers?

How has the integration of EDE with Georgia Access impacted consumer enrollment numbers?

How has the integration of EDE with Georgia Access impacted consumer enrollment numbers?

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