Once your press release is live on 500+ media outlets, we can't unpublish it. That's why our refund policy is straightforward:

Before Distribution

• 100% refund if you cancel before we submit to our network

• 100% refund if we reject your content for any reason

• 100% refund if you change your mind within 2 hours of payment

  
  

After We Start Writing

• 80% refund if you cancel after we've written your release but before distribution

• Why? We already paid our writer and spent time on your content

  
  

After Distribution

• No refunds - your content is live on news sites

• We can't delete articles from AP News, Google News, or affiliates

• The service has been delivered as promised

  
  

When You Get a Full Refund

• We fail to distribute within 10 business days

• Technical error on our end prevents distribution

• We can't approve your content (though we'll try to fix it first)

• Double charging or payment errors

  
  

What Doesn't Qualify for Refunds

• "I didn't get enough traffic"

• "It didn't help my SEO immediately"

• "I wanted to be on main NBC.com" (we're clear about affiliate sites)

• "No journalists contacted me"

• Changed your mind after distribution

• Your business circumstances changed

  
  

How to Request a Refund

1. Email info@pr.plus within 48 hours of your issue

2. Include your order number and reason

3. We respond within 24 hours (business days)

4. Refunds processed within 5-7 business days

   
   

Modifications After Publishing

• Not possible after distribution

  
  

Subscription Cancellations

Email us, or cancel on the payment platform.

Chargebacks

If you file a chargeback instead of contacting us:

• We'll fight it with distribution proof

• You'll be banned from future service

• We may pursue legal costs

  
  

Special Circumstances

Lost your report? We'll resend it free. Need badges again? Email us. Company shut down? Sorry, no refunds for change in circumstances.

Our Promise

If we screw up, we'll make it right. If you're genuinely unsatisfied due to our error, email us. We're humans, not a corporation. We'll figure something out.

Questions?

Email: info@pr.plus Response time: 24-48 hours

Bottom line: We're fair if you're fair. But once it's live, it's live.